Case Study
Veolia: On-site & Remote interpretation meetings
Veolia group hosts monthly meetings across Belgium, engaging a multilingual audience both on-site and remotely. Ranging from works councils to seminars and management sessions, these meetings require precise communication to ensure clarity and avoid misunderstandings.
Veolia's challenge
Veolia was facing the challenge of managing effective communication during live meetings. The teams needed a comprehensive solution that includes on-site and remote interpretation services, HR-specialised interpreters fluent in Dutch, French, and English with knowledge of our profession and our business, on-site equipment, an online interpretation platform, note-taking services, and translation of minutes to overcome language barriers and ensure effective communication.
Our service
With its vast network of interpreters and conferencing solutions providers, ELAN Languages matches the best-suited interpreters to the specific topics of sensitive meetings, maintaining consistency across meetings to ensure a thorough understanding of the ongoing dialogue.
Beyond human expertise, ELAN supplies all necessary technicians and technical equipment – booths, headsets, microphones and remote simultaneous interpretation platforms – to support seamless meetings. This enables Veolia’s teams to focus on their core tasks during their meetings.
Additionally, ELAN arranges for note takers to document minutes and – similar to other departments at Veolia – offers translation services for these minutes for comprehensive reporting.
Presence Interpreting 
Remote Interpreting 
Interpreting Equipment 