Case Study
Randstad : internal translation work optimised
HR player Randstad communicates mainly in Dutch, French and English. Translation work is currently handled by two in-house translators and a selection of external parties, including ELAN Languages.
Randstad's question
The internal translators are approaching their retirement. There is no intention to replace them, which means that an external partner will be taking on the extra workload. Randstad's question was threefold. How do we transfer the extensive in-house expertise of these translators to an external party? How can we centralise it all to guarantee consistency while improving the financial aspect? And how can subtitling and voice-over projects be incorporated as well?
Our service
ELAN Languages provided both in-house translators with a condensed training course in MemoQ, the CAT tool we use to build and apply translation memories and terminology. ELAN translators work with the same memories and terminology as well. This guarantees consistency, while allowing for the expertise of both in-house translators to be incorporated into the work.
Thanks to an assignment portal built as a shell on top of the ELAN customer portal, the translators are able to choose which projects to take on themselves and which ones to leave to ELAN Languages. This allows for volume fluctuations to be absorbed smoothly, while ELAN is ready to pick up the mantle once both translators are retired. 'Newer' services around subtitling and voice-over can be taken care of based on the same framework as well.
The use of the same set of translation memories throughout ensures consistency while saving time and money on an annual basis.
Human Translation 
Subtitling 
Voice Over 
Desktop Publishing 